Founded in 1985, Central Sicredi PR/SP/RJ brings together 31 affiliated cooperatives and nearly 1,000 branches, serving more than 2.3 million members across Paraná, São Paulo and Rio de Janeiro. It is the largest banking service network in Paraná and a leading reference in São Paulo’s expansion, with strong presence in regions where it is the only financial institution. In addition to financial services, Sicredi invests in social and educational programs that strengthen cooperativism and community development.
Challenge
- Need to modernize performance management, previously based on inflexible processes with low usability for employees.
- Engage leaders and teams to actively use a platform for monitoring goals and development.
- Unify evaluation criteria and visibility across different areas, while keeping room for customization when needed.
- Ensure the process was perceived as a development tool rather than a mechanism of pressure.
Solution
- Implementation of T6 Performance, a flexible and intuitive platform for performance and goal management, adapted to Sicredi’s cooperative culture.
- Structuring a process focused on clarity, engagement and alignment between individual, team and strategic goals.
- Creation of a hybrid evaluation model combining quantitative indicators, qualitative feedback and continuous follow up.
- Adoption of tools that support leaders in their role as development facilitators, strengthening their connection with teams.
- Continuous adjustments to the platform and the process, based on user feedback and results achieved.
Results
- Increased employee engagement in goal setting and performance evaluation.
- Clear visibility of performance at individual, team and organizational levels, supported by reliable and accessible data.
- Flexibility to adjust the model to the specific needs of each area.
- Strengthened development culture, with leaders better prepared to provide constructive feedback and guide team growth.
- Ongoing improvement process supported by data and active participation of the affiliated cooperatives.
Testimonial
“T6 Performance allowed us to evolve our performance management consistently, balancing challenges and rewards, strategy and human development. Today, we have a platform that connects, engages and empowers our teams.”
Marcos Primão, People Management Manager at Central Sicredi PR/SP/RJ